Browse by topic
Each topic opens matching articles in our help portal. No on-site search.
Shared Linux hosting
Performance, email sending, search settings and common error messages.
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WordPress
Ideas for making a WordPress site faster and lighter on server resources.
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CMS tuning
Tuning tips for popular content and store platforms.
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SMTP for websites
Settings a contact form or plugin needs to send mail through your hosting.
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robots.txt
How to guide search engine crawlers around your site.
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PHP errors
What "Cannot modify header information" means and how to fix it.
Open in the knowledge baseGuides on this site
Longer walkthroughs and getting-started paths live here on resellerbytes.com.
When an article isn't enough
If you've followed the steps and something still isn't right, open a support ticket. Tell us which article you followed and where it stopped matching what you see. That saves a round of back-and-forth.
If your site is down and you suspect a wider problem, check system status first.
More guides
When a task spans several steps, our hosting guides string the pieces together in order.
Browse hosting guides for plan choice, DNS, email setup and agency workflows.
Knowledge Base questions
How do I set up SMTP to send email from my website?
Follow the SMTP server settings article in the knowledge base. It covers the settings a contact form or plugin needs to send mail through your hosting account.
Where is the ResellerBytes knowledge base?
The articles live in our client portal at portal.resellerbytes.com/knowledgebase. This page groups them by topic and links to each one.
How do I optimize WordPress on my hosting?
See the "Optimizing WordPress" article in the knowledge base. If your site is still slow afterward, open a ticket with the page addresses that load slowly.
How do I point my domain to ResellerBytes?
Update your domain's nameservers to the ones in your welcome email, then allow a few hours for DNS to update. Getting Started walks through each step, and Domain Management explains the DNS settings.
Need a hand with something specific?
Our support team can check your account and walk you through it.